Privacy Policy

Simple Marketing, a product of Simple Intelligence Group · Effective June 11, 2026

Who we are

Simple Marketing is a marketing automation platform operated by Simple Intelligence Group ("SIG," "we," "us"). This policy explains what data we collect, why, and the choices you have. It covers the Simple Marketing application at marketing.simpleintelligencegroup.com and content we publish, including our training videos.

Data we collect

Account data. When you create a workspace we collect your name, work email, and authentication identifiers (for Microsoft Entra sign-in, the tenant and object IDs your identity provider shares).

Customer content. Subscriber lists, audience definitions, campaign content, and related records you upload or create belong to you. We process them solely to operate the service on your behalf. You are the data controller for your subscriber data; we act as a processor.

Usage data. We log product events (sign-ins, sends, feature usage) and standard web logs (IP address, browser type) to operate, secure, and improve the service.

Email engagement. For campaigns you send through the platform, we record delivery, open, click, bounce, complaint, and unsubscribe events so you can measure performance and honor recipient choices.

Mobile numbers and SMS consent. Where SMS is enabled we hold the mobile number, the record of how and when consent was given, and delivery and opt-out events for messages sent to it. We use that data only to send the messages you asked for and to prove we were entitled to send them. We do not sell mobile numbers, and we do not share mobile numbers or SMS consent with third parties or affiliates for their own marketing purposes. The only parties that receive them are the carriers and messaging providers needed to deliver the message.

How we use data

To provide and secure the service, send campaigns you schedule, produce analytics you request, comply with law, and improve the product. We do not sell personal data. We do not use your customer content to train AI models.

AI features

Simple Marketing includes AI-assisted drafting (subject lines, content, audience suggestions). Prompts derived from your workspace are processed by our AI providers under contracts that prohibit training on your data. AI-generated records are labeled in the product with their model, confidence, and reasoning.

Service providers

We use a small set of subprocessors to run the service: Microsoft Azure (hosting and Azure Communication Services for email and SMS delivery, United States), SendGrid (transactional email fallback), Stripe (billing), Anthropic (AI drafting), HeyGen (video narration for our published training content), Google/YouTube (hosting our published training videos), and LinkedIn (owned-channel publishing on connected user profiles and Company Pages). Each receives only the data needed for its function.

LinkedIn data flow. When a workspace member connects a LinkedIn account, we receive an OAuth access token plus the connected identity (name, email, profile URL, and any Company Pages the user administers) from LinkedIn. We store that token per tenant and use it only to publish posts and retrieve engagement analytics on identities the user explicitly connected. We never post without an authenticated action from your workspace, and we never sell, share, or resell data retrieved from the LinkedIn APIs. Revoking the connection from within Simple Marketing immediately invalidates our stored token and stops all further LinkedIn API activity on that connection.

YouTube API Services

Our internal publishing tool uses YouTube API Services to upload our own training and demonstration videos to our own YouTube channel. By interacting with that YouTube content you are also subject to the YouTube Terms of Service and the Google Privacy Policy. Our tool accesses only our own channel through Google OAuth; it does not access, collect, or store any other user's Google data. The Google account authorization our tool holds can be revoked at any time at Google security settings. Stored authorization tokens are kept in our private configuration, encrypted at rest, and are deleted when no longer needed.

Cookies

We use strictly necessary cookies for sign-in sessions and tenant selection. Our public pages use minimal analytics to understand aggregate usage. We do not use cross-site advertising trackers.

Retention

Workspace data is retained while your subscription is active and deleted or anonymized within 90 days of account closure, except where law requires longer retention (for example, billing records). Consent records (opt-ins, unsubscribes) are retained as evidence of compliance.

Your rights

Depending on your location (including under GDPR and CASL), you may request access, correction, deletion, or export of your personal data, and you may object to or restrict certain processing. Workspace administrators can exercise these rights for their data directly in the product; anyone can contact us at the address below. If you are a subscriber on one of our customers' lists, we will route your request to that customer, who controls your data.

Security

Data is encrypted in transit and at rest. Access is limited to personnel who need it to operate the service, protected by single sign-on and audit logging. Tenant data is isolated per workspace.

Children

Simple Marketing is a business product for professional use. It is not directed at children, and we do not knowingly collect data from anyone under 16.

Changes

We will post updates to this policy here and, for material changes, notify workspace administrators by email.

Contact

Simple Intelligence Group · privacy@simpleintelligencegroup.com